The number one goal of every club owner and manager should be the safety and comfort of their members and guests. You can meet that goal by providing comfort stations at appropriate points on your course. While there are no standards requiring golf course owners to equip their courses with comfort stations – known in various parts of the country as safety shelters, halfway houses, turn buildings, rest stops, etc. – the structures are welcomed additions to any golf course. The buildings...

To folks who’ve never owned or managed a restaurant, insuring such a business might appear to be pretty straight-forward and uncomplicated. After all, there are restaurants on nearly every street corner, in every town, large or small throughout the United States. It’s reasonable to assume insurance carriers have determined restaurant insurance and the coverages necessary to properly protect such an establishment. However, if a restaurant – including your club’s –...

Approximately 2.34 billion people use social media worldwide, and that number is expected to increase to nearly three billion by 2020. With an audience that size, it’s no surprise businesses have been using social media platforms to build and bolster a brand and reach new and existing customers online. The size of that audience, though, means maintaining a positive image on those platforms is even more of a necessity for businesses. It takes time to cultivate a favorable reputation for your...

Losing a loved one, a friend, or a co-worker to a random act of violence is unthinkable. Unfortunately, recent events serve to remind us that we are not immune to these types of tragedies in the workplace.  Workplace violence may involve someone armed with a knife, bat, or any other weapon. But, by far the most well-publicized are workplace shootings involving multiple deaths and injuries. How common are workplace shootings? Between 2006 and 2010, there were an average of 551 homicides per...

What is Safety Culture? If you’ve heard the phrase, “the way we do things around here,” then you’re already familiar with the concept. Safety culture stems from the organizational culture and can be explained as the behavior, practice, and values employees share regarding safety in the workplace. Workplace-related injuries often result from inadequate or inattention to policies or procedures related to safety. But, through commitment to safety and continued hazards and...

Introduction: Getting fit is no craze in the United States. Fitness is a full-blown American lifestyle. According to statista.com, the number of fitness and health centers in the U.S. increased nearly 21 percent from 30,022 in 2008 to 36,180 in 2015. Those figures are not lost on the club industry. Many clubs feature on-premises fitness centers as not only a way for their members, guests, and employees to trim off a few pounds, but also as a key element as they evolve into a one-stop fitness...

Social media has permeated the business world, creating opportunities for organizations to expand, engage, and interact with customers more than ever. Platforms such as Facebook, Twitter, and LinkedIn are now integral pieces to a successful business. Whether you use these platforms to actively reach existing and potential customers, simply maintain some semblance of a social media presence or not at all, it is important to understand the variety of risks that accompany the opportunities and how you...