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The Importance of Documentation in a COVID-19 World

The Importance of Documentation in a COVID-19 World

Posted On: September 22, 2020 by VGM Insurance in: #RiskyBusiness, Risk Management Tips

The COVID-19 pandemic has drastically changed the way we do business—likely forever. We’re now in an environment where services are rendered both in person and remotely. Products are being dropped at the doorstep with instructions given over the phone, and some services are being provided in a fully virtual environment. But one thing hasn’t changed—proper documentation is still one of the key ways to protect your business. Check out our #RiskyBusiness video for tips on continuing to protect your business with proper documentation.   Here are some best practices to protect your business through documentation: Implement an online document-signing program One of the biggest differences in our “new normal” is the need to collect signatures without standing in front of (or too close to) our customer. You still need to ensure you have the patient’s signature on the documents that you need. There are many great third-party

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