Refund Policy

Surety Bond Refund Policy

All credit card purchases from this site and/or any sub-sites are subject to the following refund criteria:

  • The first year premium is fully earned. Indiana Medicaid bonds are three year terms only and are fully earned.
  • If a bond has been issued, the original bond must be returned to VGM within 30 days of the cancellation being processed
  • Refunds are made only to the credit card used for the purchase
  • A service fee of $75 applies to all refunds

For complete information on refunds please call our bond hotline at 800-362-3363 or send an email to

If you qualify for a refund please submit written request to cancel and the original surety bond to:

VGM Insurance
Attn: Bond Dept
1111 Van Miller Way
Waterloo, IA 50701

Please allow 4 weeks to process your refund request.
**Any bond that is cancelled due to a claim will not be eligible for a refund.