As a Homecare or O&P provider, it’s our job to help our patients live safe, comfortable and independent lives. We want only the best for those in our care, so learning of a patient being injured while using a product or device we provided can be a devastating and scary situation. So, what do you do if you are notified of an injury to a patient using your equipment or device? The first step is to report the claim to your insurance provider immediately. It’s important to remember that...